![]() Try a different headset, such as a supported USB device. Connect to a different headset (USB recommended) 9 Verge Score Apple AirPods Pro 249 The Good In-ear design allows them to fit more people’s ears Better sound quality than other AirPods Noise cancellation is surprisingly effective Deep. Try disconnecting your AirPods from your device, then reconnecting them through pairing. Try disconnecting your Bluetooth headphones from any other devices than the one you are meeting on Zoom with. Sometimes, you may hear others, but other participants can't hear your microphone. ![]() Disconnect Bluetooth headphones from all other devicesĪirPods may not work properly if they are connected to multiple devices. To prevent this from happening, pause or close any other apps using your device's audio. If the test suggests adjusting or trying a different ear tip, try adjusting your AirPods Pro and testing again. ![]() With Bluetooth connected, if other apps besides Zoom play audio during a Zoom meeting (such as an incoming phone call or music streaming), Zoom will stop the meeting’s audio and try to mute. If you don't see the Ear Tip Fit Test, make sure that you have iOS or iPadOS 13.2 or later. Learn how to check Zoom’s audio settings. Note: While in a Zoom meeting with AirPods, other participants may experience lower quality audio from your microphone. In addition to connecting your headphones to your device, you can select your AirPods in Zoom’s settings before a meeting to make sure they’re connected with Zoom. Zoom may automatically connect to your device’s default speakers and microphone. How to troubleshoot AirPods not working with Zoom Test audio settings in Zoom (Optional) In the top corner, click the Bluetooth icon to ensure your headphones are selected. ![]() Note: If this is your first time joining a Zoom meeting on this device, you will be prompted to give Zoom permissions. After connecting your headphones with your mobile device, join or start a meeting. ![]()
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